What This FAQ Covers for You
We put this page together because the same questions come up again and again — and you deserve a straight answer, not a generic help article. Whether you're setting up a new account, working out how to send a bKash payment, or figuring out why a withdrawal is taking longer than usual, the answers here come straight from how our platform actually
operates. Deposits go through bKash, Nagad, and Rocket. You open your mobile wallet, send to the account number we show you at the cashier step, and confirm with your PIN — the credit lands in your Jilibad wallet usually within a couple of minutes once the network confirms. Withdrawals follow a verification step to protect your account, then route back to the
same wallet you deposited with. Players in Dhaka and across Bangladesh access the full lobby through any modern mobile browser, with no app download required unless you prefer one. If something isn't covered below, reach us via live chat or our Telegram support channel.
- bKash
- Nagad
- Rocket