Reference

Terms Conditions for Your Jilibad Account

These terms set out how your Jilibad account works — from bKash, Nagad and Rocket payment steps to how slots, live tables and our cricket-led sportsbook lines are settled.

Account RulesbKash, Nagad, Rocket TermsEligibility By RegionFair Play Terms
Jilibad Terms Conditions for Your Jilibad Account
DATA & SECURITY

How We Handle Your Account Data

Your account details, wallet links and session activity are stored so we can verify you're the right person withdrawing to bKash, Nagad or Rocket, not to build a profile beyond that. We use cookies to keep you logged in on mobile and remember your device, nothing more invasive than that. Passwords are never visible to our support team, and if you spot unusual activity on your account, changing your password and contacting support straight away is the right first step.

Account Security

Two-step checks apply when you log in from a new device or request a withdrawal, so a bKash or Nagad wallet mismatch gets flagged before funds move.

Cookies & Sessions

We use cookies mainly to keep your login active between visits on mobile and desktop, so switching devices doesn't mean starting your session over again.

Data Retention

Account and transaction records tied to bKash, Nagad and Rocket payments are kept for as long as needed to resolve disputes or meet regional requirements.

Request a Change

If you want a copy of your data or need something corrected, contact support with your account details and we'll walk you through the request.

GET IN TOUCH

Reach Us About These Terms

If any clause here isn't clear — say, how a bKash refund is handled after a cancelled round — our support team can walk you through it in plain terms. We keep the contact paths simple: live chat inside your account, email for anything that needs a paper trail, and a help centre section that covers payment and account questions separately from game rules. Reach out before you deposit if you want the wording explained in your own words first.

Live Chat Open live chat from your account dashboard on mobile or desktop and ask about any clause in these terms — wallet checks, disputed rounds or account limits included.
Email Support Send a written note if you need a record of how a term was explained — useful for wallet ownership checks or a dispute over a bKash, Nagad or Rocket transaction.
Help Centre Browse the help centre for a plain-language breakdown of account rules, payment terms and eligibility wording, kept separate from general game and lobby topics.

Terms & Conditions Questions We Get

Before you open a support ticket, here are the terms questions we hear most from Jilibad account holders — covering wallet checks, disputed rounds, region-based eligibility and how updates to this page apply once you keep playing. If your question isn't below, our help centre and live chat can go through the specific clause with you directly.

That depends on your local law and eligible regions rather than a blanket rule we set — some areas may have restrictions, so check your local regulations before you open an account or deposit.

We may pause a withdrawal until the wallet name matches your account details, since that mismatch is the most common reason a Rocket or bKash payout gets held for a manual check.

We can update these terms as payment partners or game providers change, and the version live on this page at the time you play is the one that applies to your session.

Raise it with support straight away with your account details and the round time — settled results stand as the record, but our team can review the session log with you.

You can, but we'll usually ask you to confirm ownership of both wallets first — mixing bKash, Nagad and Rocket on one account is fine as long as each one checks out.

Reach out to support with your account details and what you'd like changed or removed, and we'll confirm the request and any regional rules that affect how it's handled.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.